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Jennifer Lopez is Marisa Ventura, a street savvy, independent single mother who lives in the Bronx with her son, Ty, and works as a maid in a first class Manhattan hotel. Marisa dreams of a better life but has learned to depend upon her own wits to get her there. Enter Christopher Hall, a handsome, debonair heir to an American political dynasty. Chris is in New York for a week of glad-handing with party big shots and is staying in the hotel where Marisa works. By a twist of fate and mistaken identity, the two meet. Marisa soon finds herself gaining insight into the life of a man she might otherwise have judged from a distance. When her true identity is revealed, however, the truth sets in as to the disparity in their lives.